Terms of purchase
Last updated: 28 September 2026
1. Who we are
This website is run by WordUp, a student company (UF-företag). A student company is an educational company run by upper secondary school students within the Junior Achievement Sweden (Ung Företagsamhet) programme. WordUp is run by students at Klara Södra gymnasium in Stockholm during the 2026/27 school year.
A student company is not a limited company. The company's members are personally responsible for the company's obligations towards you as a customer. When you shop with us, you have the same rights as in any other online store.
Contact: wordupstudios.uf@gmail.com or via the contact page.
Postal address: WordUp, c/o Klara Gymnasium Stockholm Södra, Tullgårdsgatan 12, 116 68 Stockholm, Sweden
2. Orders
The agreement between you and us applies once you have received an order confirmation by email. Please check that the details in the confirmation are correct and contact us immediately if anything is wrong.
If you are under 18, you need the consent of a parent or guardian to make a purchase. In the event of obvious pricing or typing errors, we reserve the right to cancel the order. If you have already paid, you will then get your money back.
Your own text (WordUp Studios): If you order a t-shirt with your own text, we read the text before it is printed. We do not print texts that are offensive, hateful or infringe someone else's rights, such as trademarks. In that case we cancel the order and you get the full amount back.
3. Prices and payment
All prices are shown in Swedish kronor (SEK). Payment is made at checkout using the payment methods shown there. Shipping costs are shown before you complete your purchase.
4. Production and delivery
Our t-shirts are printed only when you order, by our production partner Printful. We currently only ship to addresses in Sweden. Delivery normally takes 5–10 working days from the order.
- Shipping within Sweden: 49 SEK
- Free shipping on orders from 600 SEK
If your delivery is delayed, please contact us. In the event of a significant delay, you have the right to cancel the purchase under the Swedish Consumer Sales Act.
5. Right of withdrawal
You have a 14-day right of withdrawal under the Swedish Distance Contracts Act. The withdrawal period starts when you have received the goods.
Exception: the right of withdrawal does not apply to WordUp Studios t-shirts with your own text, since they are made to your specifications (Chapter 2, Section 11 of the Swedish Distance Contracts Act). If the t-shirt is faulty, the right to complain applies as usual.
How to cancel a purchase:
- Contact us via the contact page or at wordupstudios.uf@gmail.com within 14 days and state your order number. You can also use the Swedish Consumer Agency's standard withdrawal form.
- We will reply with a return address and instructions. Please do not send the item back before you have received them.
- Send the item back no later than 14 days after notifying us. You pay the return shipping yourself.
We will refund the price of the item and the original shipping cost within 14 days of receiving your notice. We may withhold the refund until we have received the item back, or until you have shown that it has been sent.
The item must be returned in essentially the same condition as when you received it. If it has been used more than necessary to examine it, for example worn or washed, we may deduct an amount corresponding to the loss in value.
We do not offer exchanges of size or colour. Instead, you can cancel your purchase and place a new order.
6. Complaints
If the item is faulty, for example damaged, incorrectly printed or not the item you ordered, you have the right to make a complaint under the Swedish Consumer Sales Act. The right to complain applies for three years from when you received the item. Contact us within a reasonable time after discovering the fault. A complaint made within two months is always considered to be made in time.
How to make a complaint: contact us via the contact page or by email, state your order number and attach a photo of the fault. We will then arrange a new item or a refund. For an approved complaint, we cover all shipping costs. Please do not send the item back before you have received instructions from us.
7. The UF year and afterwards
WordUp is run as a student company during the 2026/27 school year. Before the UF year ends, we will announce a last order date here on the website, so that all orders can be delivered in time. If the business continues in another form after the UF year, we will announce it on the website.
Your statutory rights, such as the right of withdrawal and the right to complain, apply regardless of what happens to the company. You can always reach us at wordupstudios.uf@gmail.com.
8. Personal data
We process your personal data in order to handle your order. The data is shared with Shopify, which runs the store, and with Printful, which produces and ships the item. Read more in our privacy policy.
9. If we cannot agree
Always contact us first and we will do our best to resolve the matter. If we still cannot agree, you can turn to the Swedish National Board for Consumer Disputes (ARN), arn.se. You can also get guidance from the Swedish Consumer Agency's Hallå konsument, hallakonsument.se.